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14th International Workshop on Database and Expert Systems Applications (DEXA'03)
Discourse Knowledge Management in Communities of Practice
Prague, Czech Republic
September 01-September 05
ISBN: 0-7695-1993-8
Angi Voss, Fraunhofer-AIS, Schloss Birlinghoven
Andreas Sch?fer, Fraunhofer-AIS, Schloss Birlinghoven
Learning and problem solving groups like virtual communities of practices use electronic media to share knowledge and communicate. The more diverse or distributed a community is, the more important it becomes to carefully plan, moderate and post-process electronic discourses in order to reduce process frictions and improve outcomes. We sketch a framework to characterize platforms for electronic discourses for communities of practices. In this framework, e-moderator, discourse ontology, discourse meters for discourse awareness, discourse flow and discourse management are important notions.
Citation:
Angi Voss, Andreas Sch?fer, "Discourse Knowledge Management in Communities of Practice," dexa, pp.782, 14th International Workshop on Database and Expert Systems Applications (DEXA'03), 2003
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