Fourth Asia-Pacific Software Engineering and International Computer Science Conference (APSEC'97 / ICSC'97)
Quality assurance certification: adoption by Australian software developers and its association with capability maturity
Clear Water Bay, HONG KONG
December 02-December 05
ISBN: 0-8186-8271-X
A. Cater-Steel, Dept. of Inf. Sci., Southern Queensland Univ., Toowoomba, Qld., Australia
E.P. Fitzgerald, Dept. of Inf. Sci., Southern Queensland Univ., Toowoomba, Qld., Australia
Many Australian developers have committed resources to achieve certification in response to government purchasing policies favouring standards-certified-suppliers, but cynics suggest the 'piece of paper' does little to improve the processes and subsequent product. This study details a research project undertaken to assess the adoption of QA certification by Australian software developers. Primary data for the study were gathered from a survey of 1,000 Australian software developers, and secondary data from the JAS-ANZ register of certified organisations. The survey design was used to determine the extent of adoption of QA certification by Australian developers, their organisational characteristics, capability maturity and perceptions regarding the value of QA certification. The SEI CMM questionnaire was used as the basis of the capability maturity measurement instrument, enabling an international comparison of CMM levels of developers in Australia, Hong Kong and Singapore.
Index Terms:
software quality; software quality assurance certification; Australian software developers; capability maturity; government purchasing policies; research project; QA certification; survey; JAS-ANZ register; organisational characteristics; questionnaire; CMM; Australia; Hong Kong; Singapore
Citation:
A. Cater-Steel, E.P. Fitzgerald, "Quality assurance certification: adoption by Australian software developers and its association with capability maturity," apsec, pp.13, Fourth Asia-Pacific Software Engineering and International Computer Science Conference (APSEC'97 / ICSC'97), 1997