Using a temporary substitution of format, the author offers a fairy tale to demonstrate that we can?t expect understanding when computers take the place of humans in our interactions with service providers.
Index Terms:
Computing profession
Citation:
Neville Holmes, "The Farmer, the Fairies, and the Computers," Computer, vol. 39, no. 2, pp. 112, 110-111, Feb. 2006, doi:10.1109/MC.2006.71