IS Innovation: Thinking Beyond the Silo
by Doug Vogel, Michiel van Genuchten, and Carol Saunders
The field of information systems (IS), which emerged following the introduction of computers and software in organizations in the last decades of the 20th century, is currently under pressure from several directions.
Within organizations, IT is becoming something like electricity (N.G. Carr, "IT Doesn't Matter," Harvard Business Rev., May 2003, pp. 41-49). Office automation, e-mail, financial data, and enterprise resource planning (ERP) systems are increasingly being outsourced to specialized third parties and supported as services. The chief information officer (CIO) is often the last of the information Mohicans in the organization.