When Web 2.0 Becomes Web Uh-Oh
The promise of cross-organizational computing and communications has long been a Holy Grail for network architects. From the dawn of the Arpanet to today's deployments of service-oriented architectures (SOAs) and remotely hosted applications, wider reuse of standards-compliant software components has been a constant goal. The rise of social networks and Web 2.0 principles are the latest trends in reusing software on nonhierarchical architectures.
When these architectures work—when user identities are protected, when process security is ensured, and when there is consensus on both technical and contextual attributes of a given piece of software—the cross-organizational model has great potential.
However, when the needs of disparate communities are not aligned, the results can be embarrassing, at the very least.
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