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Reducing the Risks of Project Management

Guest editor: Phil Laplante, Penn State University

Total pages: 39
$29.00











Introduction


Frequently IT managers are put into leadership positions because they have exhibited some technical competency, which is assumed to extend to their management abilities. This assumption is often false. Technically competent individuals may fail as managers because these two roles require entirely different skill sets. For IT and software project managers the skills encompass a broad swath of concerns, but all of these skills can be described as risk management.

In "Preventive Risk Management for Software Projects," Sanjay Murthi lays out many of the risk categories facing project managers. He then explores the role in the software lifecycle model in exposing and mitigating those risks and offers a framework for what we would call an agile approach to project risk management.

Frequently, project failure can be traced to failure in the requirements engineering process. In particular, rapidly changing requirements and failing to understand and address stakeholder needs are two of the biggest project risks that can be imagined. In "Managing Software Projects with Business-Based Requirements," Fergal McGovern shows how to use business-centric requirements management practices to improve the requirements engineering activity overall and reduce the risk of failing to meet customer expectations.

Next, in "How Standards Enable Adoption of Project Management Practice," Suzanne Garcia shows how standards can be used to support project management practice to reduce the risk of outcome variance as different managers oversee varied projects across the enterprise. Then Steve Masticola examines the cost-benefit proposition of appropriate schedule and cost estimation practices and provides a roadmap for preparing for more complete risk management strategies in "A Simple Estimate of the Cost of Software Project Failures and the Breakeven Effectiveness of Project Risk Management."

Very frequently, where the technically competent individual fails as a manager is with respect to people skills and the inability to lead a team. The final reading, "Remember the Human Element in IT Project Management," explores the important management role of building and maintaining high-functioning teams through empathic leadership, as well as the risks of not doing so.

Keywords: risk management, standards, project management, technology adoption, communities of practice, process improvement, customer-supplier relationships



Table of Contents


Preventive Risk Management for Software Projects

Sanjay Murthi, SMGlobal Inc.

A preventive approach to risk management makes it part of development and emphasizes flexible processes.


Managing Software Projects with Business-Based Requirements

Fergal McGovern, SteelTrace

To prevent specifications or stakeholder expectations from spinning out of control, consider this simple, business-based view of requirements.


How Standards Enable Adoption of Project Management Practice

Suzanne Garcia, Software Engineering Institute

Appropriate standards are a powerful transition mechanism to support implementation of new technologies. Standards affect the adoption of project management practices in three areas: deployment of practices in an organization, customer-supplier relationships, and the community of project management practitioners.


A Simple Estimate of the Cost of Software Project Failures and the Breakeven Effectiveness of Project Risk Management

Stephen P. Masticola, Siemens Corporate Research

An estimate of the cost of software project failures can be formed. It is also possible to estimate the effectiveness that a software quality improvement project will need to have upon the project failure rate in order to break even economically.


Remember the Human Element in IT Project Management

Phillip A. Laplante, Penn State University

IT managers often forget that human nature enters into technical situations. Keep team members involved and set clear expectations.


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