CAREER WATCH
Creating Successful Global Teams
Must build trust and bridge cultural differences
By Peggy Albright

These days, computer professionals often work on globally distributed teams. While this practice was unusual a decade ago, today even small startups rely on global teams to increase competitiveness. Using talent from around the world lets a company draw on regional expertise, increase productivity and speed time-to-market by "following the sun" to create a 24-hour workday, and take advantage of a region's economics to reduce investment and operational costs, particularly salaries. Because global teams are so prevalent, organizations have made great strides in improving their distributed team business practices. Today, companies realize that relying on email and other basic communications methods to facilitate interaction and collaboration among team members isn't enough to ensure that they are satisfied in their jobs and produce the desired outcomes. A company must carefully plan its outsourcing strategy beforehand to determine if, how, and where work should be distributed. Once this work has begun, the company must have systems and procedures in place to make sure the employees work effectively as individuals and a team.
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