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Proceedings of the 38th Annual Hawaii International Conference on System Sciences (HICSS'05) - Track 1
Big Island, Hawaii
January 03-January 06
ISBN: 0-7695-2268-8
Zhijiang Qian, National University of Singapore
Gee-Woo Bock, National University of Singapore
This paper proposes and empirically validates a Knowledge Repository Systems (KRS) Success Model. Based on Mason's information influence theory, we developed a more comprehensive framework for KRS success measurement by combining DeLone and McLean's IS Success Model with Markus's knowledge reusability concept. The data were collected through a survey of 110 KRS users in China and Singapore. The empirical results demonstrate that KRS success should be measured at different stages of knowledge reuse as well as a series of influence on KRS users, and these KRS success dimensions are interrelated.
Citation:
Zhijiang Qian, Gee-Woo Bock, "An Empirical Study on Measuring the Success of Knowledge Repository Systems," hicss, vol. 1, pp.29a, Proceedings of the 38th Annual Hawaii International Conference on System Sciences (HICSS'05) - Track 1, 2005
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