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Proceedings of the 38th Annual Hawaii International Conference on System Sciences (HICSS'05) - Track 1
Big Island, Hawaii
January 03-January 06
ISBN: 0-7695-2268-8
Jaco H. Appelman, Delft University of Technology, The Netherlands
Jasmina van Driel, Delft University of Technology, The Netherlands
Group Support Systems (GSS) are increasingly present in different organizational configurations. One way to stimulate sustained use of a GSS is to consciously design recurring processes that support mission critical tasks. Based on this notion the first two phases of a crisis response process in one of the main harbors in the world were modeled and redefined in terms of thinkLets. This delivered a process design that was supported by a GSS. The aim of the project was to design and execute the situational awareness phase in a distributed fashion and to do it faster and more effective than the current same-time same-place process.
Citation:
Jaco H. Appelman, Jasmina van Driel, "Crisis-Response in the Port of Rotterdam: Can We do Without a Facilitator in Distributed Settings?," hicss, vol. 1, pp.17b, Proceedings of the 38th Annual Hawaii International Conference on System Sciences (HICSS'05) - Track 1, 2005
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