This Article 
   
 Share 
   
 Bibliographic References 
   
 Add to: 
 
Digg
Furl
Spurl
Blink
Simpy
Google
Del.icio.us
Y!MyWeb
 
 Search 
   
Designing and Implementing a Hospital Quality Assurance Program
May-June 2012 (vol. 29 no. 3)
pp. 37-44
Louise Reid, Mid-West Regional Hospital, Limerick
Marti Lotter, Mid-West Regional Hospital, Limerick
John Burton, Vitalograph
Ita Richardson, University of Limerick / Lero, Limerick
People and medical devices, including software, can't be separated in the healthcare environment, and clinical and software engineering staff often must work together to ensure software systems' success. However, this often results in conflicting definitions of success. A hospital quality assurance program (H-QAP) responds to the problems of a clinical environment. It is designed to overcome these conflicts through compliance with evidence-based best practices in patient and software systems management.

1. N.G. Leveson and C.S. Turner, “An Investigation of the Theac-25 Accidents,” Computer, vol. 26, no. 7, 1993, pp. 18–41.
2. Std. OQR009, Quality and Risk Management Standard, Health Service Executive, Ireland, 2007; www.hse.ie/eng/About/WhoOQR009_20080221_v3_Quality_and_Risk_Management_Standard.pdf .
3. Medical Practitioners Act 2007, Irish Medical Council, 2007; www.medicalcouncil.ie/What-we-do/Legislation Medical-Practitioners-Act-2007.pdf.
4. SI 478/2002, Irish Statute Book, 2002; www.irishstatutebook.ie/2002/en/si0478.html .
5. Code of Federal Regulations Title 21, US Food & Drug Administration, 2010.
6. W.H. DeLone and E.R. McLean,“The Delone and McLean Model of Information Systems Success: A Ten-Year Update,” J. Management of Information Systems, vol. 19, no. 4, 2003, pp. 9–30.
7. CMMI for Development: Version 1.2, Software Eng. Inst., Aug. 2006.
8. V. Shroff, L. Reid, and I. Richardson, “A Theoretical Framework for Software Quality in the Healthcare and Medical Industry,” Proc. European Systems Conf. System and Software Process Improvement and Innovation (EuroSPI 11), Springer, 2011, pp. 2.21–2.38.
9. IEEE Std. 730-2002, Software Quality Assurance Plans, IEEE, 2002.
10. Principles for Best Practice in Clinical Audit, Radcliffe Medical Press, 2002.
11. A. Bowling, Research Methods in Health, 3rd ed., Open Univ. Press, 2009, p. 442.
12. A. Donabedian, “The Quality of Care: How Can It Be Assessed?,” J. Am. Medical Assoc., vol. 26, no. 12, 1988, pp. 1743–1748.
13. M. Lotter, “Development and Implementation of a Continuous Clinical Audit Program for a Radiography Department,” master's dissertation, Dept. Clinical Medicine, Trinity College Dublin, 2012.
1. EU Directive 2007/47/EC, European Union Council, 2007.
2. EU Directive 93/42/EEC, European Union Council, 1993.
1. N.G. Leveson and C.S. Turner, “An Investigation of the Theac-25 Accidents,” Computer, vol. 26, no. 7, 1993, pp. 18–41.
2. M. Harding Clark, The Lourdes Hospital Inquiry: An Inquiry into Peripartum Hysterectomy at Our Lady of Lourdes Hospital, Drogheda, Stationery Office, 2006.
3. I. Kennedy, Learning from Bristol, report, Public Inquiry into Children's Heart Surgery at the Bristol Royal Infirmary, 2001.
4. J. Smith, Safeguarding Patients: Lessons from the Past, Proposals for the Future, 5th report, Shipman Inquiry, 2004.
5. M. Hayes, Tallaght Hospital Review, Health Service Executive, 2010.

Index Terms:
quality concepts, health, medical information systems
Citation:
Louise Reid, Marti Lotter, John Burton, Ita Richardson, "Designing and Implementing a Hospital Quality Assurance Program," IEEE Software, vol. 29, no. 3, pp. 37-44, May-June 2012, doi:10.1109/MS.2012.46
Usage of this product signifies your acceptance of the Terms of Use.