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Enhancing Defect Tracking Systems to Facilitate Software Quality Improvement
March-April 2012 (vol. 29 no. 2)
pp. 59-66
Jingyue Li, DNV Research and Innovation
Tor Stålhane, Norwegian University of Science and Technology
Reidar Conradi, Norwegian University of Technology
For projects that rely on empirical process control and deliver frequently working versions of software, developers and project managers regularly need to examine the status of their software quality. This study illustrates that simple goal-oriented changes or extensions to the existing data of projects' respective defect tracking systems could provide valuable and prompt information to improve their software quality assessment and assurance.

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Index Terms:
software quality assessment, SQA, software verification and validation, V and V, quality measurement, process implementation and change
Jingyue Li, Tor Stålhane, Reidar Conradi, Jan M. W. Kristiansen, "Enhancing Defect Tracking Systems to Facilitate Software Quality Improvement," IEEE Software, vol. 29, no. 2, pp. 59-66, March-April 2012, doi:10.1109/MS.2011.24
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