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People over Process: Key Challenges in Agile Development
July/August 2011 (vol. 28 no. 4)
pp. 48-57
Kieran Conboy, National University of Ireland, Galway
Sharon Coyle, National University of Ireland, Galway
Minna Pikkarainen, VTT Technical Research Centre of Finland
There's a common perception that, although developers might experience some "teething" problems during the initial transition to agile methods, they're much happier, more engaged, and ultimately more productive with agile methods. However, this belief might not always hold true. Case studies identified many serious "people" challenges that 17 large multinational organizations experienced after using agile methods for more than three years. Challenges range from recruitment of agile staff to training, motivation, and performance evaluation. The studies produced a set of actionable recommendations on how organizations can overcome these challenges on the basis of better practices uncovered during the studies.

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Index Terms:
agile, agile software development, adoption, methodologies, people factors, developers, software development, software engineering
Kieran Conboy, Sharon Coyle, Xiaofeng Wang, Minna Pikkarainen, "People over Process: Key Challenges in Agile Development," IEEE Software, vol. 28, no. 4, pp. 48-57, July-Aug. 2011, doi:10.1109/MS.2010.132
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