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Unusable Software Is Useless, Part 1
January/February 2011 (vol. 28 no. 1)
pp. 92-94
Frank Buschmann, Siemens Corporate Technology
Usability has a significant impact on the success of software-centric systems and products. It relates to the actual usage of a system, but also to its effective design and development. Ultimately, failing to build usable software may degrade a project's ability to deliver in time, budget, functionality, and quality. This edition of the column focuses on a system's operational usability. It explores two aspects architects should focus on to design systems that are accepted by customers and end users: business suitability and ergonomics.

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Index Terms:
usabilitybusiness suitabilityergonomicsuser-centric designparticipatory design
Citation:
Frank Buschmann, "Unusable Software Is Useless, Part 1," IEEE Software, vol. 28, no. 1, pp. 92-94, Jan.-Feb. 2011, doi:10.1109/MS.2011.19
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