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Seeking Quality through User-Goal Monitoring
September/October 2009 (vol. 26 no. 5)
pp. 58-65
ASCII Text
x 
 
William N. Robinson, "Seeking Quality through User-Goal Monitoring," IEEE Software, vol. 26, no. 5, pp. 58-65, September/October, 2009.
 
 
BibTex
x
 
@article{ 10.1109/MS.2009.138,
author = {William N. Robinson},
title = {Seeking Quality through User-Goal Monitoring},
journal ={IEEE Software},
volume = {26},
number = {5},
issn = {0740-7459},
year = {2009},
pages = {58-65},
doi = {http://doi.ieeecomputersociety.org/10.1109/MS.2009.138},
publisher = {IEEE Computer Society},
address = {Los Alamitos, CA, USA},
}
 
 
RefWorks Procite/RefMan/Endnote
x 
 
TY - MGZN
JO - IEEE Software
TI - Seeking Quality through User-Goal Monitoring
IS - 5
SN - 0740-7459
SP58
EP65
EPD - 58-65
A1 - William N. Robinson,
PY - 2009
KW - event analysis
KW - requirements monitoring
KW - software quality
VL - 26
JA - IEEE Software
ER -
 
William N. Robinson, Georgia State University
Software quality is determined by the processes of its evolution, which are guided by changing requirements. Users drive many requirements changes. Users perceive software quality as a fit between their goals and software's functionality. The better the quality, the more likely the user will be satisfied with the software. When the quality is bad, developers must meet user needs or face a diminishing demand for their software. Understanding and monitoring user requirements is central to the continuous process of seeking software quality. An automated user-goal monitoring technique can guide software evolution toward higher quality.

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Index Terms:
event analysis, requirements monitoring, software quality
Citation:
William N. Robinson, "Seeking Quality through User-Goal Monitoring," IEEE Software, vol. 26, no. 5, pp. 58-65, Sept.-Oct. 2009, doi:10.1109/MS.2009.138
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