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Ask for Examples
July/August 2007 (vol. 24 no. 4)
pp. 22-23
J.B. Rainsberger, Diaspar Software
We must care about getting software features right, even when we think the customer is wrong. By asking for examples up front, we can shine a spotlight on misunderstandings before they have a chance to do much damage.
Index Terms:
example, customer, user, test, specification, communication, misunderstanding, collaboration
Citation:
J.B. Rainsberger, "Ask for Examples," IEEE Software, vol. 24, no. 4, pp. 22-23, July-Aug. 2007, doi:10.1109/MS.2007.101
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