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Responsive Knowledge Management for Public Administration: An Event-Driven Approach
September/October 2009 (vol. 24 no. 5)
pp. 20-30
Dimitris Apostolou, University of Piraeus
Nenad Stojanovic, FZI Forschungszentrum Informatik
Darko Anicic, FZI Forschungszentrum Informatik

SAKE, a responsive knowledge management system for public administration, detects changes in information sources and work contexts and proactively delivers relevant resources to each user.

1. Citizens First 5, Inst. for Citizen-Centered Service, 2008; www.iccs-isac.org.
2. M.T. Hansen, N. Nohria, and T. Tierney, "What's Your Strategy for Managing Knowledge?" Harvard Business Rev., vol. 77, no. 2, 1999, pp. 107–116.
3. A. Kankanhalli et al., "The Role of IT in Successful Knowledge Management Initiatives," Comm. ACM, vol. 46, no. 9, 2003, pp. 69–73.
4. N.W. Paton ed., Active Rules in Database Systems, Springer, 1999.

Index Terms:
SAKE, intelligent systems, public administration, e-government, knowledge management, KMS
Citation:
Dimitris Apostolou, Nenad Stojanovic, Darko Anicic, "Responsive Knowledge Management for Public Administration: An Event-Driven Approach," IEEE Intelligent Systems, vol. 24, no. 5, pp. 20-30, Sept.-Oct. 2009, doi:10.1109/MIS.2009.101
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