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Forecasting Risk Impact on ERP Maintenance with Augmented Fuzzy Cognitive Maps
March-April 2012 (vol. 38 no. 2)
pp. 439-452
ASCII Text
x 
 
Jose L. Salmeron, Cristina Lopez, "Forecasting Risk Impact on ERP Maintenance with Augmented Fuzzy Cognitive Maps," IEEE Transactions on Software Engineering, vol. 38, no. 2, pp. 439-452, March-April, 2012.
 
 
BibTex
x
 
@article{ 10.1109/TSE.2011.8,
author = {Jose L. Salmeron and Cristina Lopez},
title = {Forecasting Risk Impact on ERP Maintenance with Augmented Fuzzy Cognitive Maps},
journal ={IEEE Transactions on Software Engineering},
volume = {38},
number = {2},
issn = {0098-5589},
year = {2012},
pages = {439-452},
doi = {http://doi.ieeecomputersociety.org/10.1109/TSE.2011.8},
publisher = {IEEE Computer Society},
address = {Los Alamitos, CA, USA},
}
 
 
RefWorks Procite/RefMan/Endnote
x 
 
TY - JOUR
JO - IEEE Transactions on Software Engineering
TI - Forecasting Risk Impact on ERP Maintenance with Augmented Fuzzy Cognitive Maps
IS - 2
SN - 0098-5589
SP439
EP452
EPD - 439-452
A1 - Jose L. Salmeron,
A1 - Cristina Lopez,
PY - 2012
KW - ERP
KW - fuzzy cognitive maps
KW - risk management
KW - simulation
KW - software maintenance.
VL - 38
JA - IEEE Transactions on Software Engineering
ER -
 
Jose L. Salmeron, University Pablo de Olavide, Seville
Cristina Lopez, Pablo de Olavide University, Seville
Worldwide, firms have made great efforts to implement Enterprise Resource Planning (ERP) systems. Despite these efforts, ERP adoption success is not guaranteed. Successful adoption of an ERP system also depends on proper system maintenance. For this reason, companies should follow a maintenance strategy that drives the ERP system toward success. However, in general, ERP maintenance managers do not know what conditions they should target to successfully maintain their ERP systems. Furthermore, numerous risks threaten these projects, but they are normally dealt with intuitively. To date, there has been limited literature published regarding ERP maintenance risks or ERP maintenance success. To address this need, we have built a dynamic simulation tool that allows ERP managers to foresee the impact of risks on maintenance goals. This research would help professionals manage their ERP maintenance projects. Moreover, it covers a significant gap in the literature.

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Index Terms:
ERP, fuzzy cognitive maps, risk management, simulation, software maintenance.
Citation:
Jose L. Salmeron, Cristina Lopez, "Forecasting Risk Impact on ERP Maintenance with Augmented Fuzzy Cognitive Maps," IEEE Transactions on Software Engineering, vol. 38, no. 2, pp. 439-452, March-April 2012, doi:10.1109/TSE.2011.8
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