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Communication Metrics for Software Development
August 1998 (vol. 24 no. 8)
pp. 615-628

Abstract—We present empirical evidence that metrics on communication artifacts generated by groupware tools can be used to gain significant insight into the development process that produced them. We describe a test-bed for developing and testing communication metrics, a senior level software engineering project course at Carnegie Mellon University, in which we conducted several studies and experiments from 1991-1996 with more than 400 participants. Such a test-bed is an ideal environment for empirical software engineering, providing sufficient realism while allowing for controlled observation of important project parameters. We describe three proof-of-concept experiments to illustrate the value of communication metrics in software development projects. Finally, we propose a statistical framework based on structural equations for validating these communication metrics.

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Index Terms:
Empirical software engineering, communication, statistics, structural equations.
Allen H. Dutoit, Bernd Bruegge, "Communication Metrics for Software Development," IEEE Transactions on Software Engineering, vol. 24, no. 8, pp. 615-628, Aug. 1998, doi:10.1109/32.707697
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