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July 1978 (vol. 4 no. 4)
pp. 270-276
W. Dzida, Gesellschaft fur Mathematik und Datenverarbeitung mbH Bonn (GMD), Institut fur Software-Technologie
User-perceived quality of interactive systems is defined in terms of statistically nonoverlapping categories, so-called dimensions or factors Categories are identified by factor analysis and represent a dimensional concept of the quality of interactive systems as perceived by its users. Each category describes essential user requirements.
Index Terms:
utility analysis, Categories of user-perceived quality, dimensional framework of system quality, factor analysis, factors of user-perceived quality, human factors, multidimensional techniques, quality assessment, quality of interactive systems, requirements defimition, software requirements engineering, system characteristics, system design, system quality, user participation, user-perceived quality, user requirements
Citation:
W. Dzida, S. Herda, W.D. Itzfeldt, "User-Perceived Quality of Interactive Systems," IEEE Transactions on Software Engineering, vol. 4, no. 4, pp. 270-276, July 1978, doi:10.1109/TSE.1978.231511
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