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B. Thoms, Farmingdak State Coll., Floral Park, NY, USA
In this research, we examine the design, construction, and implementation of a dynamic, easy to use, feedback mechanism for social software. The tool was integrated into an existing university's online learning community (OLC). In line with constructivist learning models and practical information systems (IS) design, the feedback system provides members of the OLC with the capability to rate blog posts and provide instant feedback on the content of their peers. The software was implemented at a US university in an introductory course on IS with the goal of fostering higher levels of learning and social interaction. A content analysis showed higher levels of system usage corresponded with higher course grades. A survey analysis supported these results showing statistical significance between levels of system use and perceived levels of learning.

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Index Terms:
social sciences computing,computer aided instruction,feedback,further education,information systems,interactive systems,information systems,social feedback system,social interaction,higher education,feedback mechanism,social software,online learning community,OLC,Software design,Blogs,Feedback,Social network services,Internet,Education,Learning systems,design science.,Online social networks,online learning community,feedback system,asynchronous learning
Citation:
B. Thoms, "A Dynamic Social Feedback System to Support Learning and Social Interaction in Higher Education," IEEE Transactions on Learning Technologies, vol. 4, no. 4, pp. 340-352, Oct.-Dec. 2011, doi:10.1109/TLT.2011.9
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