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Twelfth International Workshop on Enabling Technologies: Infrastructure for Collaborative Enterprises
Assessing Collaborative Tools from an Information-Processing Perspective: Identification of Value-Added Processes
Linz, Austria
June 09-June 11
ISBN: 0-7695-1963-6
France Bouthillier, McGill University
Kathleen Shearer, McGill University
The authors explore the relevance of an information-processing perspective to collaboration. Based on the information management cycle and inspired by the mechanics of collaboration, their model suggests that collaboration implies two types of informational activities: taskwork-related and teamwork-related. They present competitive intelligence as an example of collaborative projects, and CI taskwork informational mechanics, translated into criteria, to evaluate CI software. These criteria reveal the value-added processes that must be incorporated in a tool to transform information into intelligence. To assess the collaborative utility of CI tools, the paper suggests a number of teamwork informational mechanics that could be used to define another level of evaluation criteria.
Citation:
France Bouthillier, Kathleen Shearer, "Assessing Collaborative Tools from an Information-Processing Perspective: Identification of Value-Added Processes," wetice, pp.142, Twelfth International Workshop on Enabling Technologies: Infrastructure for Collaborative Enterprises, 2003
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