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2009 17th IEEE International Requirements Engineering Conference
Customer Involvement in Requirements Management: Lessons from Mass Market Software Development
Atlanta, Georgia, USA
August 31-September 04
ISBN: 978-0-7695-3761-0
| ASCII Text | x | ||
| Jaap Kabbedijk, Sjaak Brinkkemper, Slinger Jansen, Bas van der Veldt, "Customer Involvement in Requirements Management: Lessons from Mass Market Software Development," 2012 20th IEEE International Requirements Engineering Conference (RE), pp. 281-286, 2009 17th IEEE International Requirements Engineering Conference, 2009. | |||
| BibTex | x | ||
| @article{ 10.1109/RE.2009.28, author = {Jaap Kabbedijk and Sjaak Brinkkemper and Slinger Jansen and Bas van der Veldt}, title = {Customer Involvement in Requirements Management: Lessons from Mass Market Software Development}, journal ={2012 20th IEEE International Requirements Engineering Conference (RE)}, volume = {0}, year = {2009}, issn = {1090-705X}, pages = {281-286}, doi = {http://doi.ieeecomputersociety.org/10.1109/RE.2009.28}, publisher = {IEEE Computer Society}, address = {Los Alamitos, CA, USA}, } | |||
| RefWorks Procite/RefMan/Endnote | x | ||
| TY - CONF JO - 2012 20th IEEE International Requirements Engineering Conference (RE) TI - Customer Involvement in Requirements Management: Lessons from Mass Market Software Development SN - 1090-705X SP281 EP286 A1 - Jaap Kabbedijk, A1 - Sjaak Brinkkemper, A1 - Slinger Jansen, A1 - Bas van der Veldt, PY - 2009 KW - Customer Involvement KW - Large scale KW - requirements management VL - 0 JA - 2012 20th IEEE International Requirements Engineering Conference (RE) ER - | |||
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/RE.2009.28
Product software vendors are regularly challenged with identifying and selecting the requirements of upcoming product releases. Companies struggle to involve their customers and have a hard time selecting the right requirements from the enormous number of candidate requirements. This paper presents a practical approach to overcome these problems by including customers in the requirements management process through different types of involvement. The presented case illustrates how software requirements are gathered from customers, by involving them on three different levels. Based on the industrial experiences we present six lessons from customer involvement in large scale requirements management.
Index Terms:
Customer Involvement, Large scale, requirements management
Citation:
Jaap Kabbedijk, Sjaak Brinkkemper, Slinger Jansen, Bas van der Veldt, "Customer Involvement in Requirements Management: Lessons from Mass Market Software Development," re, pp.281-286, 2009 17th IEEE International Requirements Engineering Conference, 2009
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