This Article 
   
 Share 
   
 Bibliographic References 
   
 Add to: 
 
Digg
Furl
Spurl
Blink
Simpy
Google
Del.icio.us
Y!MyWeb
 
 Search 
   
2010 43rd Hawaii International Conference on System Sciences
Koloa, Kauai, Hawaii
January 05-January 08
ISBN: 978-0-7695-3869-3
IT-supported knowledge repositories are an important part in Knowledge Management (KM) work. The success of an IT-supported knowledge repository is dependent on what is stored in the repository and hence the ability to capture the right knowledge is a key aspect. Therefore, to increase the quality in an IT-supported Knowledge Repository, the identify activity, which starts the capture process, must be successfully performed. While Critical Success Factors (CSF) for KM and KMS are frequently discussed in the literature, there is a knowledge gap concerning CSF for this specific knowledge capture activity. Based on an interpretive field study and a literature review, this paper proposes and characterizes CSF for the identify activity. For example, we highlight the importance of having organizational knowledge about what knowledge to capture and where to find it, i.e. having knowledge about potential sources of knowledge.
Citation:
Lena Aggestam, Anne Persson, "Increasing the Quality in IT-Supported Knowledge Repositories: Critical Success Factors for Identifying Knowledge," hicss, pp.1-9, 2010 43rd Hawaii International Conference on System Sciences, 2010
Usage of this product signifies your acceptance of the Terms of Use.