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Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06) Track 7
Kauai, Hawaii
January 04-January 07
ISBN: 0-7695-2507-5
| ASCII Text | x | ||
| J. D. McKeen, M. H. Zack, Satyendra Singh, "Knowledge Management and Organizational Performance: An Exploratory Survey," 2013 46th Hawaii International Conference on System Sciences, vol. 7, pp. 152b, Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06) Track 7, 2006. | |||
| BibTex | x | ||
| @article{ 10.1109/HICSS.2006.242, author = {J. D. McKeen and M. H. Zack and Satyendra Singh}, title = {Knowledge Management and Organizational Performance: An Exploratory Survey}, journal ={2013 46th Hawaii International Conference on System Sciences}, volume = {7}, year = {2006}, issn = {1530-1605}, pages = {152b}, doi = {http://doi.ieeecomputersociety.org/10.1109/HICSS.2006.242}, publisher = {IEEE Computer Society}, address = {Los Alamitos, CA, USA}, } | |||
| RefWorks Procite/RefMan/Endnote | x | ||
| TY - CONF JO - 2013 46th Hawaii International Conference on System Sciences TI - Knowledge Management and Organizational Performance: An Exploratory Survey SN - 1530-1605 SP EP A1 - J. D. McKeen, A1 - M. H. Zack, A1 - Satyendra Singh, PY - 2006 KW - null VL - 7 JA - 2013 46th Hawaii International Conference on System Sciences ER - | |||
Ninety organizations were surveyed in an exploratory investigation of the organizational impact of knowledge management (KM). A search of the literature revealed 12 KM practices. Results indicated that these KM practices were directly related to organizational performance which, in turn, was directly related to financial performance. In addition, a different set of KM practices were associated with specific value disciplines (i.e., customer intimacy, product development and operational excellence). Interestingly, a significant gap exists between the KM practices that firms believe to be important and those that turned out to be directly related to organizational performance. The implications of this study are significant for both practitioners and academics. Suggestions are offered for future work in this area.
Citation:
J. D. McKeen, M. H. Zack, Satyendra Singh, "Knowledge Management and Organizational Performance: An Exploratory Survey," hicss, vol. 7, pp.152b, Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06) Track 7, 2006
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