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Proceedings of the 37th Annual Hawaii International Conference on System Sciences (HICSS'04) - Track 8
Big Island, Hawaii
January 05-January 08
ISBN: 0-7695-2056-1
Sandra M. Richardson, University of Central Florida
James F. Courtney, University of Central Florida
This paper employs Churchman?s [13] inquiring systems as a kernel theory on which to base knowledge management systems (KMS) design. We build on Churchman?s nine requirements for an object to constitute a system and his Singerian inquiring system to develop the notion of Churchmanian knowledge management systems (CKMS) and principles for their design. We define a CKMS as a purposeful and ethical information system that creates exoteric knowledge and provides a link between knowledge and action in an organization. The design principles involve a strong emphasis on ethical behavior, the development of success measures for CKMS, the need to ensure that the CKMS enhances the dignity of mankind, a highly participatory design process, the desire to unify the designers, the decision makers and clients, the need to shape CKMS components in relation to the system as a whole, and the need for a "guarantor" to validate knowledge residing in the CKMS.
Citation:
Sandra M. Richardson, James F. Courtney, "A Churchmanian Theory of Knowledge Management System Design," hicss, vol. 8, pp.80246a, Proceedings of the 37th Annual Hawaii International Conference on System Sciences (HICSS'04) - Track 8, 2004
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