Big Island, HI, USA
Jan. 6, 2003 to Jan. 9, 2003
Bouchaib Bahli , Concordia University
Suzanne Rivard , HEC Montreal
In recent years, many firms have adopted outsourcing as a means to govern their information technology (IT) operations. While outsourcing is associated with several important benefits, it also entails risk. The main purpose of this study was to validate measures of the risk factors associated with outsourcing IT operations. Insights from transaction costs theory suggest that risk factors are inherent in the transaction itself, the supplier and the client. A survey of 132 senior IT executives was conducted to assess the measures, and reliability and validity assessment was performed using PLS.
Bouchaib Bahli, Suzanne Rivard, "A Validation of Measures Associated with the Risk Factors in Information Technology Outsourcing", HICSS, 2003, 36th Hawaii International Conference on Systems Sciences, 36th Hawaii International Conference on Systems Sciences 2003, pp. 269a, doi:10.1109/HICSS.2003.1174792