Big Island, HI, USA
Jan. 6, 2003 to Jan. 9, 2003
Stephen H. Holden , University of Maryland
Donald F. Norris , University of Maryland
Patricia D. Fletcher , University of Maryland
In this article we explore the short and largely undocumented history of electronic government, discuss the literature of e-government at the local government level, and document the adoption and sophistication of e-government among US local governments. We employ data from a survey conducted in the winter of 2000 to examine local government adoption of electronic government. We compare the results of that survey to a normative model of e-government maturity. We have found that the emergence of electronic government at the local level is still in its formative stages. Local e-government offerings tended to be more basic when compared to the normative model although many local governments indicate that they have plans to develop more sophisticated offerings in the future. E-government adoption also generally tracks well with previously documented patterns of technology adoption.
Stephen H. Holden, Donald F. Norris, Patricia D. Fletcher, "Electronic Government at the Grass Roots: Contemporary Evidence and Future Trends", HICSS, 2003, 36th Hawaii International Conference on Systems Sciences, 36th Hawaii International Conference on Systems Sciences 2003, pp. 134c, doi:10.1109/HICSS.2003.1174305