Divergent Approaches and Converging Views: Drawing Sensible Linkages between Knowledge Management and Organizational Learning
Big Island, HI, USA
Jan. 6, 2003 to Jan. 9, 2003
Jing Zhang , State University of New York at Albany
Knowledge management (KM) and organizational learning (OL) have developed in both divergent and convergent ways. In particular, these fields have relatively distinct intellectual traditions and conditions that gave rise to disciplines, as well as a certain level of disparity in research focus and view of knowledge. For example, KM focuses more on the content of knowledge and products of managing the knowledge, while OL emphasizes the process of meaning creation, decision making, and growth of learning capability. The two literatures also reveal, however, convergences with regard to the nature of knowledge and knowledge sharing in the organizational context. Thus the two fields have started to establish a consolidated view of knowledge, in which knowledge is related to practice and situated in the historical, social, and cultural context where it is created and acquired. In addition, both fields recognize the multi-level nature of knowledge and learning and are striving to bridge the gap between individual knowledge and collective memories.
Jing Zhang, "Divergent Approaches and Converging Views: Drawing Sensible Linkages between Knowledge Management and Organizational Learning", HICSS, 2003, 36th Hawaii International Conference on Systems Sciences, 36th Hawaii International Conference on Systems Sciences 2003, pp. 113a, doi:10.1109/HICSS.2003.1174260