Big Island, HI, USA
Jan. 6, 2003 to Jan. 9, 2003
Helen Hasan , University of Wollongong
In the challenges faced by organisations in the area of knowledge management, there is clearly a role for information and communications technologies in supporting the exploitation of business knowledge. This paper proposes a model of knowledge processes, based on the concept of "activity", i.e. what people do, as determined by the Cultural-Historical Activity Theory. The evolutionary development, of an implementation of the model in currently available technology will be described, together with the results of an evaluation of its suitability and effectiveness. This work is substantiating both the practicability of the implementation and the usefulness of the structure for the extraction of rich information that can support group memory and knowledge processes.
Helen Hasan, "An Activity-Based Model of Collective Knowledge", HICSS, 2003, 36th Hawaii International Conference on Systems Sciences, 36th Hawaii International Conference on Systems Sciences 2003, pp. 96b, doi:10.1109/HICSS.2003.1174230