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36th Annual Hawaii International Conference on System Sciences (HICSS'03) - Track 3
Big Island, Hawaii
January 06-January 09
ISBN: 0-7695-1874-5
Laura J. Black, Montana State University
Anthony M. Cresswell, Center for Technology in Government
Theresa A. Pardo, Center for Technology in Government
Fiona Thompson, Center for Technology in Government
Donna S. Canestraro, Center for Technology in Government
Meghan Cook, Center for Technology in Government
Luis F. Luna, Rockefeller College of Public Affairs and Policy
Ignacio J. Martinez, Rockefeller College of Public Affairs and Policy
David F. Andersen, Rockefeller College of Public Affairs and Policy
George P. Richardson, Rockefeller College of Public Affairs and Policy
This paper explores the dynamics of trust, collaboration, and knowledge sharing in the context of a multi-governmental, interorganizational project to design and implement a new information system. Drawing on research and a case study of a successful project, the authors construct a system dynamics model and simulate a base case scenario. They then explore several scenarios in which trust, knowledge of other agencies? work, and skill in meeting facilitation are varied, and they theorize about why certain facilitation attributes and objects can effectively build cross-boundary trust and collaboration.
Citation:
Laura J. Black, Anthony M. Cresswell, Theresa A. Pardo, Fiona Thompson, Donna S. Canestraro, Meghan Cook, Luis F. Luna, Ignacio J. Martinez, David F. Andersen, George P. Richardson, "A Dynamic Theory of Collaboration: A Structural Approach to Facilitating Intergovernmental Use of Information Technology," hicss, vol. 3, pp.92c, 36th Annual Hawaii International Conference on System Sciences (HICSS'03) - Track 3, 2003
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