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30th Hawaii International Conference on System Sciences (HICSS) Volume 2: Information Systems Track-Collaboration Systems and Technology
Maui, Hawaii
January 03-January 06
ISBN: 0-8186-7743-0
| ASCII Text | x | ||
| Rosalie Ocker, Jerry Fjermestad, S. Roxanne Hiltz, Murray Turoff, "An Exploratory Comparison of Four Modes of Communication for Determining Requirements: Results on Creativity, Quality and Satisfaction," 2013 46th Hawaii International Conference on System Sciences, vol. 2, pp. 568, 30th Hawaii International Conference on System Sciences (HICSS) Volume 2: Information Systems Track-Collaboration Systems and Technology, 1997. | |||
| BibTex | x | ||
| @article{ 10.1109/HICSS.1997.665661, author = {Rosalie Ocker and Jerry Fjermestad and S. Roxanne Hiltz and Murray Turoff}, title = {An Exploratory Comparison of Four Modes of Communication for Determining Requirements: Results on Creativity, Quality and Satisfaction}, journal ={2013 46th Hawaii International Conference on System Sciences}, volume = {2}, year = {1997}, issn = {1060-3425}, pages = {568}, doi = {http://doi.ieeecomputersociety.org/10.1109/HICSS.1997.665661}, publisher = {IEEE Computer Society}, address = {Los Alamitos, CA, USA}, } | |||
| RefWorks Procite/RefMan/Endnote | x | ||
| TY - CONF JO - 2013 46th Hawaii International Conference on System Sciences TI - An Exploratory Comparison of Four Modes of Communication for Determining Requirements: Results on Creativity, Quality and Satisfaction SN - 1060-3425 SP EP A1 - Rosalie Ocker, A1 - Jerry Fjermestad, A1 - S. Roxanne Hiltz, A1 - Murray Turoff, PY - 1997 KW - null VL - 2 JA - 2013 46th Hawaii International Conference on System Sciences ER - | |||
Previous research has indicated that groups can benefit from the combination of face-to-face and asynchronous computer-mediated communication for conducting work. This exploratory experiment compares the effectiveness of four different modes of communication for groups working on the upstream phases of software development: (I) face-to-face (2) synchronous computer conferencing (3) asynchronous computer conferencing (4) combined -- FtF and asynchronous computer conferencing. Teams of graduate students determined the requirements for an automated post office as a course assignment, over a two-week time period. The creativity and quality of solutions produced by groups in the combined condition were higher than those of the remaining three communication modes. Combined groups were generally more satisfied with their solutions, although no differences among conditions were found regarding satisfaction with the process used to accomplish work.
Citation:
Rosalie Ocker, Jerry Fjermestad, S. Roxanne Hiltz, Murray Turoff, "An Exploratory Comparison of Four Modes of Communication for Determining Requirements: Results on Creativity, Quality and Satisfaction," hicss, vol. 2, pp.568, 30th Hawaii International Conference on System Sciences (HICSS) Volume 2: Information Systems Track-Collaboration Systems and Technology, 1997
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