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2011 22nd International Workshop on Database and Expert Systems Applications
Towards Exploiting Social Software for Business Continuity Management
Toulouse, France
August 29-September 02
ISBN: 978-0-7695-4486-1
ASCII Text
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Dirk Draheim, Rauno Pirinen, "Towards Exploiting Social Software for Business Continuity Management," 2012 23rd International Workshop on Database and Expert Systems Applications, pp. 279-283, 2011 22nd International Workshop on Database and Expert Systems Applications, 2011.
 
 
BibTex
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@article{ 10.1109/DEXA.2011.81,
author = {Dirk Draheim and Rauno Pirinen},
title = {Towards Exploiting Social Software for Business Continuity Management},
journal ={2012 23rd International Workshop on Database and Expert Systems Applications},
volume = {0},
year = {2011},
issn = {1529-4188},
pages = {279-283},
doi = {http://doi.ieeecomputersociety.org/10.1109/DEXA.2011.81},
publisher = {IEEE Computer Society},
address = {Los Alamitos, CA, USA},
}
 
 
RefWorks Procite/RefMan/Endnote
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TY - CONF
JO - 2012 23rd International Workshop on Database and Expert Systems Applications
TI - Towards Exploiting Social Software for Business Continuity Management
SN - 1529-4188
SP279
EP283
A1 - Dirk Draheim,
A1 - Rauno Pirinen,
PY - 2011
KW - abnormal situation management
KW - business continuity management
KW - BS~25999
KW - ITIL
KW - computer-supported collaborative work
KW - business process management
KW - social software
VL - 0
JA - 2012 23rd International Workshop on Database and Expert Systems Applications
ER -
 
We explain why and how today's trend in computer-supported collaborative work, i.e., so-called social software, should be exploited in systematic business continuity management. We also explain the pitfalls in using social software for business continuity management. As part of the argumentation, we clarify the mutual dependencies of business continuity management and IT continuity management. This clarification is necessary to avoid redundancies and inconsistencies in business continuity management and IT continuity management.
Index Terms:
abnormal situation management, business continuity management, BS~25999, ITIL, computer-supported collaborative work, business process management, social software
Citation:
Dirk Draheim, Rauno Pirinen, "Towards Exploiting Social Software for Business Continuity Management," dexa, pp.279-283, 2011 22nd International Workshop on Database and Expert Systems Applications, 2011
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