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2009 WRI World Congress on Computer Science and Information Engineering
Web-Based Troubleshooter Generation for System Administration
Los Angeles, California USA
March 31-April 02
ISBN: 978-0-7695-3507-4
This paper proposes a method for generating a Web-page based troubleshooter, which diagnoses troubles about computer system administration. This troubleshooter digs out several possible causes (hypotheses) from the current status of a trouble, and then examines those hypotheses in turn. After the cause is identified, it will present a solution to fix the trouble. To illustrate the status of a trouble, possible causes,examination methods and presentation of a solution, WebPages (hereafter, info pages) are used, which are defined in HTML code. From the info pages that explain each status of troubleshooting, the method this paper presents generates troubleshooter client/server interface, a stack of status history and titled links to the next info pages. This paper also describes two ways to easily implement this method on both of a client side and a server side.
Index Terms:
Web applications, Troubleshooting, Computer administration, Automatic generation
Takao Shimomura, Kenji Ikeda, Muneo Takahashi, "Web-Based Troubleshooter Generation for System Administration," csie, vol. 7, pp.760-764, 2009 WRI World Congress on Computer Science and Information Engineering, 2009
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