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2009 13th International Conference on Computer Supported Cooperative Work in Design
Business process mining from group stories
Santiago, Chile
April 22-April 24
ISBN: 978-1-4244-3534-0
Joao Carlos de A.R. Goncalves, NP2Tec - Research and Practice Group in Information Technology, Department of Applied Informatics, Federal University of the State of Rio de Janeiro (UNIRIO), Brazil
Flavia Maria Santoro, NP2Tec - Research and Practice Group in Information Technology, Department of Applied Informatics, Federal University of the State of Rio de Janeiro (UNIRIO), Brazil
Fernanda Araujo Baiao, NP2Tec - Research and Practice Group in Information Technology, Department of Applied Informatics, Federal University of the State of Rio de Janeiro (UNIRIO), Brazil
Process Modeling has been adopted by organizations in various contexts, such as analysis for best practices, system design and Information Technology architecture. Despite its importance, modeling process is still costly and complex. The process mining technique extracts information from systems event log, however, a business process incorporates human activities, which will never be present in logs. This paper presents an approach that explores the narrative technique associated with text mining and natural language interpretation for automatic generation of process models.
Citation:
Joao Carlos de A.R. Goncalves, Flavia Maria Santoro, Fernanda Araujo Baiao, "Business process mining from group stories," cscwd, pp.161-166, 2009 13th International Conference on Computer Supported Cooperative Work in Design, 2009
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