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2011 IEEE 4th International Conference on Cloud Computing
Defining Customizable Business Processes without Compromising the Maintainability in Multi-tenant SaaS Applications
Washington, DC USA
July 04-July 09
ISBN: 978-0-7695-4460-1
In Software-as-a-Service (SaaS) delivery model a vendor maintains a single application instance, which is used by multiple tenants. However, due to changing business requirements tenants expect customizations. Providing such customizations is trivial to retain tenants but a challenge to the vendor due to multi-tenancy. In this paper we present an approach to define such customizable business processes in multi-tenant SaaS applications without unnecessary and hard to maintain duplication of process definitions and deployments.
Index Terms:
SaaS, Cloud, SaaS, SOA, BPM, Middleware
Citation:
Malinda Kapuruge, Alan Colman, Jun Han, "Defining Customizable Business Processes without Compromising the Maintainability in Multi-tenant SaaS Applications," cloud, pp.748-749, 2011 IEEE 4th International Conference on Cloud Computing, 2011
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