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Overcoming Requirements Engineering Challenges: Lessons from Offshore Outsourcing
September/October 2006 (vol. 23 no. 5)
pp. 38-44
Jyoti M. Bhat, Infosys Technologies
Mayank Gupta, Infosys Technologies
Santhosh N. Murthy, Infosys Technologies
Requirements engineering practices have changed significantly to address the needs of global software development characterized by teams working across geographies, time zones, and organizational boundaries. By sharing real-life case studies based on experience of an Indian IT services outsourcing firm, the authors provide insights into the root causes of RE phase conflicts within client-vendor offshore relationships. On the basis of this analysis, they propose a set of strategic success factors that potentially address a variety of RE challenges in the multiparty global software development context. They also propose a holistic framework of best practices across people-process-technology dimensions to achieve the success factors. This article is part of a special issue on Global Software Development.
Index Terms:
requirements engineering, global software development, RE strategic success factors, best practices, RE case studies, outsourcing, offshoring
Jyoti M. Bhat, Mayank Gupta, Santhosh N. Murthy, "Overcoming Requirements Engineering Challenges: Lessons from Offshore Outsourcing," IEEE Software, vol. 23, no. 5, pp. 38-44, Sept.-Oct. 2006, doi:10.1109/MS.2006.137
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