Issue No.03 - May/June (2006 vol.23)
Marina Jirotka , Oxford University
Paul Luff , Kings College London
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/MS.2006.84
Requirements engineers often use interviews to discover users' needs. However, there will always be limits to what users can tell them about their work because tricks of the trade, skills, and means of communicating can be nearly impossible to describe. Ethnographies--using video to observe users in their own work environments--can support requirements elicitation.
requirements elicitation, ethnographies, video
Marina Jirotka, Paul Luff, "Supporting Requirements with Video-Based Analysis", IEEE Software, vol.23, no. 3, pp. 42-44, May/June 2006, doi:10.1109/MS.2006.84