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On Systems Coaching
January/February 2005 (vol. 22 no. 1)
pp. 52-54
Susanne Kandrup, SusKan Development
Producing good systems relies on asking "the right questions" to discover users? real requirements. Family therapy provides interview techniques and different types of questions that can generate new knowledge.
Index Terms:
requirements specification, systems coaching, family therapy
Citation:
Susanne Kandrup, "On Systems Coaching," IEEE Software, vol. 22, no. 1, pp. 52-54, Jan.-Feb. 2005, doi:10.1109/MS.2005.15
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