Issue No.01 - January/February (2001 vol.18)
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/52.903164
Improving product usability enhances an organization's productivity, competitiveness, and profitability. However, integrating usability practice—or human factors engineering—into an organization is challenging. These case studies examine how three organizations succeeded.
Karla Radle, Sarah Young, "Partnering Usability with Development: How Three Organizations Succeeded", IEEE Software, vol.18, no. 1, pp. 38-45, January/February 2001, doi:10.1109/52.903164