Issue No.04 - July/August (1997 vol.14)
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/52.595956
Traditionally, human-computer interaction researchers have focused on a system's usability. The authors applied an MIS-proven technology acceptance model that accounts for system usefulness as well. They discovered that this factor has a strong bearing on user acceptance.
Michael G. Morris, Andrew Dillon, "How User Perceptions Influence Software Use", IEEE Software, vol.14, no. 4, pp. 58-65, July/August 1997, doi:10.1109/52.595956