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Issue No.02 - March/April (1997 vol.14)
pp: 55-65
Increasingly, organizations are foregoing an ad hoc approach to metrics in favor of complete metrics programs. The authors identify consensus requirements for metric program success and examine how programs in two organizations measured up.
Tracy Hall, Norman Fenton, "Implementing Effective Software Metrics Programs", IEEE Software, vol.14, no. 2, pp. 55-65, March/April 1997, doi:10.1109/52.582975
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