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Learning from Bugs
September/October 1993 (vol. 10 no. 5)
pp. 46-54

The SWQC program, a software quality-control program implemented at NEC that instills quality and teaches responsibility on the individual, group, and organizational levels, is reviewed. The critical elements of the program, the top-down and grass roots organizational models used in software quality control, and the twelve grass-roots quality-control activities used in SWQC are discussed, as are the most important implementation issues faced in applying SWQC: training, applying quality control to many kinds of software, and expanding the program to other areas within the company.

Index Terms:
top-down models; SWQC program; software quality-control program; organizational models; training; software quality
Citation:
Juichirou Kajihara, Goro Amamiya, Tetsuo Saya, "Learning from Bugs," IEEE Software, vol. 10, no. 5, pp. 46-54, Sept.-Oct. 1993, doi:10.1109/52.232398
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