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Beyond Quality to Customer Satisfaction
March/April 1992 (vol. 9 no. 2)
pp. 101-102
| ASCII Text | x | ||
| "Beyond Quality to Customer Satisfaction," IEEE Software, vol. 9, no. 2, pp. 101-102, March/April, 1992. | |||
| BibTex | x | ||
| @article{ 10.1109/MS.1992.10017, author = {}, title = {Beyond Quality to Customer Satisfaction}, journal ={IEEE Software}, volume = {9}, number = {2}, issn = {0740-7459}, year = {1992}, pages = {101-102}, doi = {http://doi.ieeecomputersociety.org/10.1109/MS.1992.10017}, publisher = {IEEE Computer Society}, address = {Los Alamitos, CA, USA}, } | |||
| RefWorks Procite/RefMan/Endnote | x | ||
| TY - MGZN JO - IEEE Software TI - Beyond Quality to Customer Satisfaction IS - 2 SN - 0740-7459 SP101 EP102 EPD - 101-102 PY - 1992 VL - 9 JA - IEEE Software ER - | |||
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/MS.1992.10017
Citation:
"Beyond Quality to Customer Satisfaction," IEEE Software, vol. 9, no. 2, pp. 101-102, March-April 1992, doi:10.1109/MS.1992.10017
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