Issue No.05 - September/October (1987 vol.4)
R.B. Grady , Hewlett-Packard
An effective way to improve software quality is to set measurable goals and then manage your projects to achieve those goals. Hewlett-Packard has developed some methods to do just that.
R.B. Grady, "Measuring and Managing Software Maintenance", IEEE Software, vol.4, no. 5, pp. 35-45, September/October 1987, doi:10.1109/MS.1987.231417