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Pervasive Technology and Public Transport: Opportunities Beyond Telematics
Jan.-Mar. 2013 (vol. 12 no. 1)
pp. 18-25
| ASCII Text | x | ||
| T. D. Camacho, M. Foth, A. Rakotonirainy, "Pervasive Technology and Public Transport: Opportunities Beyond Telematics," IEEE Pervasive Computing, vol. 12, no. 1, pp. 18-25, Jan.-Mar., 2013. | |||
| BibTex | x | ||
| @article{ 10.1109/MPRV.2012.61, author = {T. D. Camacho and M. Foth and A. Rakotonirainy}, title = {Pervasive Technology and Public Transport: Opportunities Beyond Telematics}, journal ={IEEE Pervasive Computing}, volume = {12}, number = {1}, issn = {1536-1268}, year = {2013}, pages = {18-25}, doi = {http://doi.ieeecomputersociety.org/10.1109/MPRV.2012.61}, publisher = {IEEE Computer Society}, address = {Los Alamitos, CA, USA}, } | |||
| RefWorks Procite/RefMan/Endnote | x | ||
| TY - MGZN JO - IEEE Pervasive Computing TI - Pervasive Technology and Public Transport: Opportunities Beyond Telematics IS - 1 SN - 1536-1268 SP18 EP25 EPD - 18-25 A1 - T. D. Camacho, A1 - M. Foth, A1 - A. Rakotonirainy, PY - 2013 KW - ubiquitous computing KW - customer satisfaction KW - traffic information systems KW - transportation KW - customer satisfaction KW - pervasive technology KW - telematics KW - IT-based services KW - public transportation KW - passenger perspective KW - future services KW - service quality assessment KW - Vehicles KW - Real-time systems KW - Ubiquitous computing KW - Mobile handsets KW - IEEE 802.11 Standards KW - Social network services KW - Intelligent transportation systems KW - Urban areas KW - Informatics KW - Rail transportation KW - Transportation KW - urban informatics KW - information technology KW - public transport KW - intelligent transportation systems KW - advanced public transportation systems KW - pervasive computing VL - 12 JA - IEEE Pervasive Computing ER - | |||
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/MPRV.2012.61
This review of IT-based services offered in public transportation focuses on the passenger's perspective. The authors suggest new directions for future services, stressing the need to develop frameworks for assessing service quality and customer satisfaction.
Index Terms:
ubiquitous computing,customer satisfaction,traffic information systems,transportation,customer satisfaction,pervasive technology,telematics,IT-based services,public transportation,passenger perspective,future services,service quality assessment,Vehicles,Real-time systems,Ubiquitous computing,Mobile handsets,IEEE 802.11 Standards,Social network services,Intelligent transportation systems,Urban areas,Informatics,Rail transportation,Transportation,urban informatics,information technology,public transport,intelligent transportation systems,advanced public transportation systems,pervasive computing
Citation:
T. D. Camacho, M. Foth, A. Rakotonirainy, "Pervasive Technology and Public Transport: Opportunities Beyond Telematics," IEEE Pervasive Computing, vol. 12, no. 1, pp. 18-25, Jan.-Mar. 2013, doi:10.1109/MPRV.2012.61
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