Issue No.02 - April-June (2007 vol.6)
Patrik Mihailescu , BT Group Chief Technology Office
John Shepherdson , BT Group Chief Technology Office
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/MPRV.2007.42
Multiagent-systems technology enables cooperation between mobile workers in the field, minimizing user intervention and increasing accessibility. mPower is a component-based approach for simplifying the management of deployed cooperative services. mPower's personal assistant runs on a mobile device, demonstrating how an intelligent autonomous agent can increase the accessibility of users during workforce cooperation processes. The technology has been deployed in a real-world trial by network installation and maintenance engineers in the UK.
nomadic computing, pervasive computing, user interfaces, computer-supported cooperative work, intelligent agents, multiagent systems
Patrik Mihailescu, John Shepherdson, "Realizing Teamwork in the Field: An Agent-Based Approach", IEEE Pervasive Computing, vol.6, no. 2, pp. 85-92, April-June 2007, doi:10.1109/MPRV.2007.42