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Issue No.04 - October-December (2002 vol.9)
pp: 20-29
<p>This article discusses using WebQEM, a quantitative evaluation strategy to assess Web site and application quality. Defining and measuring quality indicators can help stakeholders understand and improve Web products. An e-commerce case study illustrates the methodology's utility in systematically assessing attributes that influence product quality.</p>
Luis Olsina, Gustavo Rossi, "Measuring Web Application Quality with WebQEM", IEEE MultiMedia, vol.9, no. 4, pp. 20-29, October-December 2002, doi:10.1109/MMUL.2002.1041945
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