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Issue No.06 - Nov.-Dec. (2013 vol.15)
pp: 72
Tom Costello , UpStreme
ABSTRACT
This article briefly outlines the four significant stages of a vendor management program (strategic fit, selection and contract, execution, and renewal), along with useful components and recommended actions for each stage. In addition to tactical steps, critical strategic theory and best practices are outlined. Organizations can use this article for assessing the state of their existing vendor program, as well as incremental steps for overall program improvement.
INDEX TERMS
Managemenet, Strategic planning,sunset reviews, vendor management, RACI, PMO, outsourcing, strategic vendor, RFP, escalation, change management, vendor contracts, contract compliance, performance measurement, resolution management
CITATION
Tom Costello, "Vendor Management", IT Professional, vol.15, no. 6, pp. 72, Nov.-Dec. 2013, doi:10.1109/MITP.2013.101
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