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Issue No.03 - May-June (2013 vol.15)
pp: 10-13
Asmare E. Kassahun , Addis Ababa University, Ethiopia
Alemayehu Molla , RMIT University, Australia
ABSTRACT
Governments in various developing economies are deriving significant value by redesigning their service-delivery and administrative processes using IT. The authors discuss how Ethiopia, Tanzania, and Kenya are exploiting IT to redesign their government processes.
INDEX TERMS
Government policies, Africa, Information technology, Service-oriented architecture, Internet, developing countries, information technology, IT, emerging economies, government processes, government reengineering
CITATION
Asmare E. Kassahun, Alemayehu Molla, "IT Reengineers Government Processes in Africa", IT Professional, vol.15, no. 3, pp. 10-13, May-June 2013, doi:10.1109/MITP.2013.44
REFERENCES
1. G.H. Mengesha and R. Common, "Public Sector Capacity Reform in Ethiopia: A Tale of Success in Two Ministries," Public Administration and Development, vol. 27, no. 5, 2007, pp. 367–380.
2. T. Debela and A. Hagos, The Design and Implementation of Business Process Reengineering in the Ethiopian Public Sector: An Assessment of Four Organizations, African Books Collective Ltd., 2011.
3. K.V. Andersen, "Reengineering Public Sector Organisations Using Information Technology," Comparative Public Administration, E.E. Otenyo, and N.S. Lind eds., Emerald Group Publishing, 2006, pp. 615–634.
4. R. Martin, and J. Montagna, Business Process Reengineering Role in E-Government, Springer, 2006.
5. T. Schuppan, "E-Government in Developing Countries: Experiences from Sub-Saharan Africa," Government Information Q., vol. 26, 2009, pp. 118–127.
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