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Nov.-Dec. 2012 (vol. 14 no. 6)
pp. 2-3
Linda Wilbanks, Federal Student Aid, Department of Education
The metrics used in IT are as diverse as the activities encompassed within IT, although many only tend to recognize and use metrics for the software development phases. Here, the author explores a variety of metrics and how they relate to both quality and user satisfaction.
Index Terms:
Information technology,Measurement,Software measurement,Benchmark tesing,information technology,metrics,ergonomics
Citation:
Linda Wilbanks, "Diverse IT Metrics," IT Professional, vol. 14, no. 6, pp. 2-3, Nov.-Dec. 2012, doi:10.1109/MITP.2012.107
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